Shipping & Turnaround

Shipping & Turnaround

We work to produce and ship your order as quickly and accurately as possible. Production and delivery times vary depending on the product, quantity, finishing options, artwork, and shipping destination.

PRODUCTION TURNAROUND

Production turnaround is the time required to prepare and produce your order before it ships.

Turnaround times vary by product and order specifications. Estimated production information may be provided on the applicable product page or during the ordering process.

Production generally begins after your order has been received and your artwork is ready for production.

Please note that production turnaround does not include shipping transit time.

ARTWORK & PRODUCTION

Orders with artwork issues may require additional time before production can begin.

If we notice an obvious file concern that may affect production, such as incorrect dimensions or low resolution, we may contact you before proceeding.

To help avoid delays, please review your artwork carefully before submitting your order and follow our Artwork Guidelines.

SHIPPING

Shipping time is separate from production turnaround.

Delivery time depends on the shipping destination, product, package size, and available shipping method.

Available shipping options and any applicable charges or restrictions will be shown during checkout when available.

FREE SHIPPING

Free shipping may be available on qualifying orders and destinations. Any applicable shipping charges or restrictions will be shown during checkout.

TRACKING

When tracking is available, tracking information will be provided after your order ships.

Please allow time for the carrier's tracking system to update after the shipment has been processed.

DELIVERY DATES

Production and shipping estimates are provided to help you plan your order, but delivery dates are not guaranteed unless specifically stated otherwise.

Carrier delays, weather, holidays, incorrect delivery information, artwork issues, or other circumstances outside our control may affect delivery.

If your project has a firm event date or deadline, we recommend ordering as early as possible.

LARGE OR SPECIAL ORDERS

Large quantities, oversized products, custom finishing, or other special-order requirements may require additional production or shipping time.

If you have a time-sensitive or unusually large project, contact us before ordering so we can help you determine the best option.

NEED HELP?

Have questions about production time or shipping for your order?

Contact OliSign with the product, quantity, destination, and required date, and we'll help you determine the best available option.

Print with Confidence.