Shipping & Turnaround
We work to produce and ship your order as quickly and accurately as possible. Production and delivery times may vary depending on the product, quantity, finishing options, artwork, and shipping destination.
Production Turnaround
Production turnaround is the time required to prepare and produce your order before it ships.
Turnaround times vary by product and order specifications. Estimated production information may be provided on the applicable product page or during the ordering process.
Production generally begins after your order has been received and your artwork is ready for production.
Please note that production turnaround does not include shipping transit time.
Artwork & Production
Orders with artwork issues may require additional time before production can begin.
If we notice an obvious file concern that may affect production, such as incorrect dimensions or low resolution, we may contact you before proceeding.
To help avoid delays, please review your artwork carefully before submitting your order and follow our Artwork Guidelines.
Shipping Area
OliSign currently ships only to addresses within the contiguous United States (the 48 adjoining states) and Washington, D.C.
Shipping is not available to Alaska, Hawaii, U.S. territories, APO/FPO/DPO addresses, or international destinations.
Free Shipping
Standard shipping is FREE on all OliSign orders delivered within the contiguous United States and Washington, D.C. No minimum order is required.
Most orders are estimated to arrive within 5–8 business days after the order is ready for production. Delivery times may vary depending on the product, package size, destination, artwork status, and other order requirements.
Available shipping options and any applicable restrictions will be shown during checkout.
Tracking
When tracking is available, tracking information will be provided after your order ships.
Please allow time for the carrier's tracking system to update after the shipment has been processed.
Delivery Dates
Production and shipping estimates are provided to help you plan your order, but delivery dates are not guaranteed unless specifically stated otherwise by OliSign.
Carrier delays, weather, holidays, incorrect delivery information, artwork issues, or other circumstances outside our reasonable control may affect delivery.
If your project has a firm event date or deadline, we recommend ordering as early as possible.
Large or Special Orders
Large quantities, oversized products, custom finishing, or other special-order requirements may require additional production or shipping time.
If you have a time-sensitive or unusually large project, please contact us before ordering so we can help you determine the best available option.
Need Help?
Have questions about production time or shipping for your order?
Contact OliSign Customer Service through our Contact Us page with the product, quantity, destination, and required date, and we'll help you determine the best available option.